Snow & Stones Jewelry

Introduction

www.snowandstones.com provides its services subject to the following terms, conditions, and provisions, also known as the Terms & Conditions.

By accessing, viewing, or using this site, you acknowledge that you understand these Terms & Conditions and accept them as the legal equivalent of a signed written agreement binding you to these Terms & Conditions.

www.snowandstones.com reserves the right to modify these Terms & Conditions at any time. Continued use of this website following any changes constitutes acceptance of those modifications.

Intellectual Property & Copyright

Unless otherwise indicated, all content on this website, including text, graphics, images, product photography, logos, and designs, is the property of www.snowandstones.com and is protected by applicable international copyright and intellectual property laws.

Except as expressly provided herein, www.snowandstones.com does not grant any expressed or implied rights to use any text, graphics, images, logos, or other materials found on this website. Purchasers of gemstones or jewelry may request temporary permission to use specific product images for resale or marketing purposes relating solely to that purchased item. Such permissions may be revoked at any time at the sole discretion of www.snowandstones.com.

Trademarks

www.snowandstones.com and all associated names, graphics, logos, icons, and service marks identifying Snow & Stones or its products and services are proprietary trademarks of Snow & Stones and/or its affiliated entities. These trademarks may not be used in connection with any product or service that is not associated with Snow & Stones in any manner likely to cause confusion or misrepresentation.

All other trademarks appearing on this site are the property of their respective owners.

Disclaimers

While www.snowandstones.com strives to provide the most accurate and up-to-date information possible, materials on this website may occasionally contain inaccuracies, typographical errors, or outdated information. Snow & Stones shall not be held liable for such inaccuracies or omissions.

We make every effort to accurately represent the color, brilliance, and appearance of each gemstone and jewelry item. However, variations in lighting, photography, monitor settings, screen calibration, and gemstone angles may result in slight differences between the photographed item and the item received.

To provide highly detailed gemstone imagery, we may use advanced macro and microscopic photography systems. These images may reveal inclusions or details not visible to the naked eye and are intended to provide greater transparency regarding each gemstone’s natural characteristics.

Gemstone clarity grading is subjective and may vary slightly between gemological professionals or laboratories. Measurements and gemstone weights may vary slightly due to manufacturing tolerances.

www.snowandstones.com reserves the right to correct pricing or typographical errors and reserves the right to refuse transactions or shipments deemed high risk.

Returns & Refunds

We want you to feel confident and completely satisfied with your purchase.

Intent to return must be received by email within 14 days of receiving your order. Returned items must be unworn, undamaged, and returned in their original condition and packaging.

Once the returned item has been received and inspected, refunds will be processed within 72 hours. Original shipping and insurance costs are non-refundable.

Customized, engraved, resized, or personalized items may be considered final sale unless otherwise stated.

To initiate a return or exchange, please contact:

customerservice@snowandstones.com

Customers are responsible for return shipping fees and are required to use a trackable shipping service.

Please also review our Guarantees page for additional information.

Linked Websites

This website may contain links to third-party websites owned and operated by entities outside of www.snowandstones.com. Snow & Stones does not regularly review or endorse the content, products, services, or materials available on such linked websites and is not responsible for their accuracy, policies, or practices.

Gemstone Origin Opinions & Certificates

We strive to accurately disclose gemstone origins and treatments to the best of our knowledge and based on available gemological information.

Because gemstone origin determination and treatment detection are subjective sciences that may vary between gemological laboratories, www.snowandstones.com cannot be held liable for differing third-party laboratory opinions regarding gemstone origin or treatment disclosures. Such differences shall not constitute grounds for returns, disputes, or negative claims through third-party marketplaces or payment providers.

We also strive to accurately disclose any known gemstone treatments, including beryllium treatment and enhancement methods, based on professional gemological evaluation.

Governing Law & Indemnity

By using this website, you agree to indemnify and hold harmless www.snowandstones.com, its owners, employees, directors, affiliates, and representatives from any claims, liabilities, damages, or expenses arising from your use of this website.

By using www.snowandstones.com, you agree that these Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in Canada. Any disputes arising in connection with the use of this website shall be subject to the applicable jurisdiction of Canadian courts.